Legal
Terms of Service.
Effective 8 July 2026
01 — Parties and scope
PixelHarbor provides B2B web development and maintenance services exclusively to registered companies in Denmark and the European Union. These terms do not apply to consumers and we do not contract with private individuals.
02 — Services
We offer two engagement types:
(A) Custom Development. Delivered in defined milestones under a signed Statement of Work.
(B) Ongoing Maintenance. A monthly subscription, billed on the first of each month.
03 — Proposals and contracts
No work begins without a signed agreement. The proposal and Statement of Work together constitute the contract between PixelHarbor and the client.
04 — Invoicing and payment
Invoices are issued upon milestone acceptance. Payment terms are net-30 from the invoice date. Subscription fees are invoiced monthly in advance.
05 — Milestone acceptance
The client has five business days to accept or request changes after a milestone is delivered. Silence after five business days constitutes acceptance. Payments made upon acceptance are non-refundable.
06 — Intellectual property
All intellectual property in deliverables transfers to the client upon receipt of full payment. PixelHarbor retains the right to display completed work in its portfolio unless otherwise agreed in writing.
07 — Refunds
Payments made upon milestone acceptance are non-refundable. Refunds are issued only in cases of material breach by PixelHarbor. Subscription fees are non-refundable for the current billing period.
08 — Limitation of liability
PixelHarbor's total liability is limited to the amount invoiced for the specific milestone or month in question. We are not liable for indirect or consequential damages.
09 — Governing law
These terms are governed by Danish law. Disputes are subject to the jurisdiction of the Copenhagen City Court.
10 — Changes
We may update these terms with 30 days' notice to active clients.
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